OPERATIONS MANAGER 

To apply please send your CV to info@strategyluxe.com with your salary expectations. 

 

 Operations Manager – Luxury Skincare Brand 

 

London

Competitive Salary

Permanent

We are looking for an experienced Operations Manager to manage this luxury skincare brand. Overall responsibilities are to own and manage the supply chain, monitor stock levels and place and expedite replenishment orders in line with sales.

 

Responsibilities include but not limited to:

  • Monitor stock levels

  • Forecast when reorders will need to be placed

  • Chasing factories for delivery updates

  • Placing purchase orders and sales orders

  • Manage and arrange product shipping, customs clearance, delivery

  • Ensure stock deliveries meet internal deadlines

  • Ensure internal delivery trackers are kept up to date

  • Working closely with internal functions and warehouse to ensure that products are delivered to clients on time and without errors (via sea, air and road deliveries)

  • Managing deliveries from factories to customers

  • Providing exceptional customer service, acting as the main point of contact for several clients

  • Sharing information and issues relating to end to end supply chain, ensuring action plans are implemented to resolve

Candidate requirements:

  • Ideally educated to degree level or equivalent mix of education and experience

  • Must have experience working in the skincare industry

  • Previous experience of international logistics would be advantageous

  • Experience of supply chain and planning

  • Confident using IT systems and applications, including MS Office, Xero, SAP

  • Great attention to detail

  • Self-motivated with an enthusiastic approach

  • A strong team player

  • Highly organised, able to multitask with ease

  • Excellent communication skills

Please send your CV & Covering Letter to: info@strategyluxe.com.